FAQ – Frequently Asked Questions

Answers to the most common questions from our users. If you can't find what you need, contact support.

The App

Is there an Android version?: No, there is currently no Android version.
Can I automatically import data from the old version?: No. Too much has changed under the hood: the new version was rewritten from scratch using entirely different technologies, and maintaining compatibility with the old app's data would have prevented us from building the things we wanted — iCloud sync, Apple Intelligence, a modern interface designed for both devices from the ground up.

We know that moving 14 years' worth of data is never straightforward. The good news is that the old app will keep working normally: you can browse your historical data and move it across to the new version at your own pace, with no rush. It's also a good opportunity to tidy up your archive. 😉
Do I need to purchase the app? How much does it cost?: No. The new Counsel Planner is free to download. Out of respect for everyone who purchased our previous app and supported us over these 14 years, we decided to make the new version free. To create new content — cases, hearings, notes — an optional subscription is available for the price of a coffee a month.

Is it true that hearings cannot be postponed once the date has passed?: No, that is not true. All hearings can be postponed at any time.
Can archived cases be recovered?: Yes, archived cases can be retrieved and reused at any time.

I can't sync Counsel Planner with my iPad calendar — is it possible?: Yes. Counsel Planner can keep your device's calendar and reminders up to date. Simply enable the feature in the app's settings.
Can I import data from my existing calendar into Counsel Planner?: No, it is not currently possible to import data from an external calendar into Counsel Planner.
If I edit the iOS calendar, will Counsel Planner update automatically?: No. Sync is one-way only: from Counsel Planner to the iOS calendar, not the other way around.

Is the Cloud subscription mandatory?: No. The app works perfectly without Cloud. Cloud adds automatic data synchronisation across your devices.

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