Support
Contact us
We're a small team and we take the time to read every message. Whether it's a problem, a suggestion or simply a hello — feel free to write.
Every piece of feedback truly matters.
Since 2012 we have built Counsel Planner by listening to the people who use it every day. User reports have inspired some of the app's most appreciated features. Never underestimate the value of your message.
Write to support
For technical issues, subscription questions or anything else, email is the most direct channel. We reply within 1–2 business days.
support@counselplanner.appFollow us on social
We share updates, news and stories about the app. You can also message us directly — we read them.
Have you checked the FAQ?
We've put together answers to the most common questions about purchase, subscription, sync and more. You might find what you need right away.
Go to FAQ →App Store reviews
Reviews are incredibly valuable and help us reach more users. Keep in mind though that we can't reply through the App Store: if you have a problem or a question, please write to us directly by email so we can actually help you. A low rating left for a bug we could have fixed is a shame for everyone. 🙏
Thank you for using Counsel Planner. Your feedback makes us better.